Information for Residents

Please note that you must have Adobe Reader software to download the files below.

The Resident and Family Handbook contains the “Hows and Whys” and “Dos and “Don’ts” which will help residents adjust and live at Windermere. It provides comprehensive coverage of life at the Windermere.

The Quick Facts on Windermere sheet provides a one page summary of the important information a new resident should know.

Residents who wish to pay their user fees through pre-authorized payment will fill out a Pre-authorized Payment Form and return it along with a VOID cheque to the accounting office at the Windermere Care Centre.